diligence/diligence/models/support.py
Claude a6e6e2f54f v2.0: dual deployment — pip install (SQLite) + Docker (PostgreSQL)
Architecture:
- Moved backend/app/ to diligence/ Python package
- Dialect-agnostic models (Uuid + JSON, no PostgreSQL imports)
- Auto-detect database: empty DATABASE_URL → SQLite at ~/.diligence/data.db
- Cross-dialect migrations (inspector-based, no raw PostgreSQL DDL)
- FastAPI serves pre-built React frontend for pip path
- CLI entry point: diligence [--port] [--no-browser] [--data-dir]
- pyproject.toml with optional deps: [postgres], [mcp], [dev]
- Docker path unchanged: docker compose up -d

pip install path: pip install . && diligence
Docker path: ./setup.sh && docker compose up -d
2026-07-01 03:30:12 +00:00

53 lines
2.1 KiB
Python

from __future__ import annotations
import uuid
from datetime import datetime, timezone
from sqlalchemy import String, Integer, Text, DateTime, ForeignKey, Index, UniqueConstraint, Uuid, JSON
from sqlalchemy.orm import Mapped, mapped_column, relationship
from diligence.database import Base
class SupportThread(Base):
"""One thread per user — private conversation with admin."""
__tablename__ = "support_threads"
id: Mapped[uuid.UUID] = mapped_column(Uuid, primary_key=True, default=uuid.uuid4)
user_id: Mapped[uuid.UUID] = mapped_column(
Uuid, ForeignKey("users.id"), unique=True, nullable=False
)
created_at: Mapped[datetime] = mapped_column(
DateTime(timezone=True), default=lambda: datetime.now(timezone.utc)
)
last_message_at: Mapped[datetime] = mapped_column(
DateTime(timezone=True), default=lambda: datetime.now(timezone.utc)
)
unread_user: Mapped[int] = mapped_column(Integer, default=0)
unread_admin: Mapped[int] = mapped_column(Integer, default=0)
messages: Mapped[list["SupportMessage"]] = relationship(
back_populates="thread", cascade="all, delete-orphan",
order_by="SupportMessage.created_at"
)
class SupportMessage(Base):
"""Individual message within a support thread."""
__tablename__ = "support_messages"
id: Mapped[uuid.UUID] = mapped_column(Uuid, primary_key=True, default=uuid.uuid4)
thread_id: Mapped[uuid.UUID] = mapped_column(
Uuid, ForeignKey("support_threads.id", ondelete="CASCADE"), nullable=False
)
sender: Mapped[str] = mapped_column(String(10), nullable=False) # 'user' or 'admin'
body: Mapped[str] = mapped_column(Text, nullable=False)
context: Mapped[dict | None] = mapped_column(JSON)
read_at: Mapped[datetime | None] = mapped_column(DateTime(timezone=True))
created_at: Mapped[datetime] = mapped_column(
DateTime(timezone=True), default=lambda: datetime.now(timezone.utc)
)
thread: Mapped["SupportThread"] = relationship(back_populates="messages")
__table_args__ = (
Index("idx_support_messages_thread", "thread_id", "created_at"),
)